Premature death in learning disabilities and epilepsy

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU), in partnership with national experts at the University of Plymouth, Cornwall Partnership Foundation Trust, SUDEP Action, and Epilepsy Action, among others have supported NHSE Midlands to spearhead a highly successful regional improvement programme to tackle the pressing issue of premature avoidable death among people with learning disabilities and autism living with epilepsy.

Why is epilepsy in people with a learning disability, autism or both a priority for health and care systems?

Successive LeDeR reports and national reviews, such as the  Clive Treacy Independent Review and Norfolk Safeguarding Review into the deaths of Joanna, Jon and Ben, make an urgent and compelling case for action to tackle premature avoidable death and improve the quality of life for people with learning disability, autism or both who suffer from epilepsy. 

Figures are stark – sudden death is estimated to be nearly 24 times more likely for all people with epilepsy than those without. For those with a learning disability, who are significantly more likely to have epilepsy and complex epilepsy, this risk is compounded and estimated to be three times higher.  The most recent Annual LeDeR Report identified epilepsy as the most common long-term health condition associated with an earlier age at death.

The impact on health services is considerable. 40 per cent of (avoidable) emergency hospital admissions for people with a learning disability are due to convulsions and epilepsy. 

Why is now a critical time to drive improvement in epilepsy?

Health inequality is now clearly prioritised in the NHS long-term plan and operational planning guidance with clear expectations set for local healthcare systems to reduce health inequalities. Funding has been made available through core Integrated Care Boards (ICBs) allocations to support the delivery of system plans and includes an adjustment to weight resources in areas with higher avoidable mortality. £200m of additional funding allocated for health inequalities in 2022/23 is also being made recurrent in 2023/24.

Thanks to LeDeR and other national reviews, we understand the experience of health inequality for people with a learning disability in much greater detail than ever before. All Integrated Care Systems (ICSs) are now actively developing plans to address the causes of premature mortality identified through LeDeR, as required by the national LeDeR Policy and there is a real opportunity to ensure that priorities such as epilepsy are embedded in the mainstream strategies to tackle health inequalities and resourced sustainably.  

Why is a systematic whole-system approach to tackling premature mortality for people with a learning disability, autism or both in areas of epilepsy and other big killers needed?

We know there is wide variation in the provision of epilepsy services and support as well as issues in relation to the quality of epilepsy care for people with a learning disability and autism.  It is a similar experience for other health conditions such as pneumonia, and cancer.

Last summer, we started to engage with all health and care systems across the Midlands to understand the experience of professionals supporting people with a learning disability, autism and epilepsy. We were overwhelmed by the level of enthusiasm and appetite for improvement in this area. There were some great pockets of integrated working that had evolved across community learning disability and specialist epilepsy services. The challenges faced by both commissioners and providers in trying to meet the need were:

*lack of awareness and understanding of local needs

*lack of effective strategic commissioning

*lack of understanding of what good integrated epilepsy services should look like and where systems were falling short.

Systems partners called for improved system-wide strategic planning and service design for this vulnerable group of citizens

How did NHSE Midlands work with MLCSU and national experts to drive improvement across health and care systems across the Midlands?

Working with national experts and ICS system leads, MLCSU developed and led the Midlands an LDA Epilepsy Improvement Plan underpinned by five key agreed priorities.

Putting in place the foundations needed to achieve better outcomes consistently across the Midlands was the priority for 22/23, starting with support for health and care systems to understand their local population and appraise current services, support and pathways.

All Midlands ICSs have been supported to appraise epilepsy services and support using a tailored Learning Disability and Epilepsy Benchmarking Tool developed by Epilepsy Action.

Working through a comprehensive self-assessment questionnaire, this digital tool enables systems to collectively review and benchmark how services and support join together to meet the holistic needs of this population.  The tool is based on the Step Together Guidance on Integrated Care for People with a Learning Disability and Autism led by Professor Rohit Shankar of the University of Plymouth and has been developed and tested with four multi-disciplinary teams across the country.

What does the Epilepsy benchmarking exercise involve?

The exercise comprises broadly of three elements as outlined below:

Stage 1: A desktop review with system partners to collate necessary information, input the data and complete the first draft of the self-assessment. A dedicated workshop and drop-in clinics were held to support leads/ champions in coordinating and completing the self-assessment tool.

Stage 2: Consultation: Leads were asked to share the completed first draft self-assessment with all stakeholders to ensure it captures an accurate assessment and submit an updated completed tool to Epilepsy Action for review and analysis.

Stage 3:  System-level workshop: ICS leads were asked to bring systems partners together to collectively reflect on the outcome of the self-assessment and develop plans for improvement. 

To realise the full benefit of this exercise, we asked ICSs to:

1. Leadership and Governance: put in place identified senior leads to drive and oversee the delivery of this work including leads with responsibility for neurology/epilepsy services and learning disability and autism services.

2. Strategic Integration: ensure that this exercise is linked to relevant local strategic programmes relating to epilepsy, learning disability and autism, and health inequalities.  Whilst the obvious place for this programme of work might be with learning and disability and autism programmes, it was essential that this exercise also engaged directly with the commissioning and delivery of mainstream epilepsy provision. We suggested that it would be helpful to connect this work with established:

*ICS Strategic Health Inequalities Programme

*Learning Disability & Autism Programme and LeDeR Programme

*Local CYP Epilepsy transformation programme

3. Coordination & delivery: ensure dedicated leads/ champions are identified with the capacity to coordinate this exercise and complete a self-assessment questionnaire.  These leads were required to engage with a breadth of system partners to coordinate the tasks outlined in the stages above. Our recommendation was that this role is best supported by a mix of both commissioning and provider champions from LDA and epilepsy disciplines.   

4. Stakeholder involvement: engage the full spectrum of system partners who have a role to play in supporting people of all ages with learning disability and epilepsy. It was important that both commissioners and providers worked together to undertake this exercise. Listed below are some key stakeholders we recommended to be involved in the review, but this list is not exhaustive, and we encouraged the system to think widely about who should be engaged. 

*Patients, families, carers and advocacy groups

*Learning disability and autism: NHS and social care LD and autism commissioning leads: community learning disability teams, LD psychiatrists and other clinicians

*Epilepsy: Epilepsy/ neurology service commissioning leads, epilepsy nurses, neurologists, epileptologists

*Primary care: GPs, primary care liaison nurses

*Urgent care: clinicians and practitioners representing A&E

*Social care: directors of adult social care/ Social workers and social care practitioners

*Learning disability care and support providers – specialist hospital, residential and supported living providers.

What happens once the benchmarking exercise is completed?

Once completed, the tool creates a system-level report that can be downloaded and shared. System partners have been asked to use this intelligence to guide system-wide reflection and planning of services for people with a learning disability and autism who have epilepsy.  

Epilepsy Action prepared and made available a regional report detailing the outcome of all 11 reviews.  This provided a helicopter view of epilepsy services and support for people with a learning disability across the Midlands and comparative information for systems on where services and support are advanced and where further attention is needed.

On 31st March 2023, a regional event to share the results of reviews from across the 11 ICSs took place. This provided systems with the space to reflect together on the opportunities for improvement and start the development of improvement plans.

What support was made available to assist ICSs in undertaking this exercise?

Introductory workshop – A dedicated workshop for system leads and partners on how to undertake the review and apply the epilepsy benchmarking tool.   

Drop-in advice clinics: These were informal clinics for colleagues to raise any queries or ask for help with any challenges that might arise. They were also an opportunity for colleagues to share progress and learning between systems.  

Access to specialist advice: Throughout the process, all systems had access to Professor Rohit Shankar and Epilepsy Action to seek specialist clinical advice and practical advice on how to use the tool.

What tangible outcomes do we expect to see?

*Increased focus on improving epilepsy care for people with a learning disability and autism embedded in system-wide improvement to tackle health inequalities

*Bringing together system partners across primary, secondary, social care, and voluntary sectors to drive improvement

*A shared understanding of the extent to which services are working well together to deliver good care

*A shared understanding of where gaps in provision or quality exist, and a springboard for new or enhanced services identified

*A shared understanding of workforce capacity & capability, and where further investment is needed

*Better use of system-wide resources to improve outcomes.

*Foundations in place to support the development of integrated epilepsy care.

*Improved integrated strategic commissioning of epilepsy services and support.

We are already seeing tangible outcomes from the work to date across the Midlands including whole system engagement and leadership to drive improvement and targeted investment in specialist epilepsy nurses and other dedicated resources for the LDA population.

How are the wider Midlands LDA Epilepsy Programme priorities being progressed?

*Development of practical guidance by SUDEP Action & Cornwall FT for commissioners and care providers (specialist hospital and community) to improve the quality of epilepsy care

*Roll out of ‘My Life with Epilepsy Programme, Support & Guidance for Carers’ produced by SUDEP Action

*Design of a quality improvement project to pilot a whole system approach to improving the coverage and quality of epilepsy training

*Design of a quality improvement project to pilot a PCN approach to strengthening the capability of primary care support working with annual health checks and STOMP/STAMP programmes.

*Review of the way in which current pathways engage with assistive technology to manage epilepsy and SUDEP Risk.

What enablers have been critical to the success of the Midlands LDA Epilepsy Improvement Programme?

*The input of specialist expertise: The Midlands Epilepsy Advisory Group is a body of national experts and regional leads (including Professor Rohit Shankar of Cornwall FT, Chair of International League Against Epilepsy, SUDEP Action, Epilepsy Action, Epilepsy Nurses Association) that have been invaluable to the programme from the outset

*Leadership and engagement of NHSE Midlands and Midlands ICSs

*Effective engagement of practitioners across disciplines including, primary, secondary, community and social care

*Dedicated programme support to develop and coordinate the improvement programme working closely with the regional team and ICSs.

Contact for further information:

Hafsha Ali | Managing Consultant

Digital Transformation – Transforming Care

Midlands and Lancashire Commissioning Support Unit

Mobile: 07880 105665

Email: hafsha.ali1@nhs.net

Bespoke coaching to support staff through new or difficult situations 

We supported staff through challenging situations, such as the COVID-19 pandemic, organisational change, and developing communication skills which resulted in improved well-being, minimal work-related stress absences, constructive dialogue with senior managers, and successful transfer processes.

Background

NHS Midlands and Lancashire CSU (MLCSU) People Services team is regularly asked to design and deliver coaching to support staff at various levels. This can be especially valuable during periods of organisational change, or where a cohort has been identified as needing particular training or support.

Three case studies are covered below:

Resilience coaching

Action: In recognition that an NHS acute trust was feeling the pressure during the disruption to services caused by the COVID-19 pandemic, we were asked to deliver an 18-month programme of resilience coaching to senior leaders. Initially, sessions were limited to three per individual but more were offered on a case-by-case basis.

Impact: Although participation was voluntary, more than 70% of those invited took up the offer of support. Many senior managers were so pleased with the support that they requested further sessions for their direct reports. Participants appreciated the Trust’s investment in their health and wellbeing, and the trust recorded negligible sickness absences due to work-related stress. Feedback was that the sessions allowed for significant personal “breathing space” to reflect and regain motivation.

Freedom to Speak Up training

Action: We were asked to design and deliver a programme of training and individualised coaching to the staff at a Midlands CCG who had volunteered to become Freedom to Speak Up and/or Staff Council representatives. Volunteers were from a range of pay bands, and some had little to no staff management or HR-related experience. Over six months, we developed the candidates’ listening and communication skills and knowledge of organisational policy and employment law.

Impact: The Senior HR Business Partner reported high levels of satisfaction from attendees, and increased skills, knowledge and confidence. Our coaching equipped the volunteers to engage in a more professional manner with senior managers – enabling more constructive dialogue and partnership working.

Supporting organisational change

Action: Following a long period of organisational change, NHS England’s Primary Care Support Services were to be outsourced. Levels of discontent, dissatisfaction and anxiety were high. We coached very senior managers, senior managers and team leaders about the change management process, TUPE and employment law. We trained them to support employees experiencing stress and the relevant interventions to signpost to. We helped them become more confident and able to respond to staff queries.

Impact: Post-transfer, the Programme Management Team reported high levels of satisfaction with the transfer process. They noted the lack of formal grievances, high levels of staff engagement, and a very high number of staff accepting the transfer.

Understanding mental health attendance in Emergency Departments

Our dashboard on mental health attendance in Emergency Departments empowered commissioners and providers to identify care variations, establish baselines, evaluate initiatives, and enhance support, leading to improved planning and service delivery.

Background

Birmingham and Solihull Integrated Care System(ICS) wanted a concise dashboard to provide an overview of mental health attendance in Emergency Departments (ED), including baseline, trends, demographics, and care variations.

Action

We created an interactive dashboard that links data from urgent and emergency care and mental health services. The data is extracted and transacted using structured query language scripting.

Clinical codes were used to identify the relevant diagnosis, and the data was visualised using software called Tableau and posted on the data visualisation platform Aristotle. The dashboard reports on attendances in EDs with diagnoses related to mental health, drug and alcohol, or toxicology. The information plotted is limited to specific hospital sites and the local commissioner.

Impact

The dashboard offered information on mental health attendance in EDs throughout the ICS – why they attended and the treatment they receive.

It gave the commissioners the insight they needed to:

  • identify increases in mental health presentations and variations in care between hospitals
  • establish a baseline for reducing mental health attendance
  • assess the impact of diversion initiatives
  • examine patient demographics
  • evaluate the coverage and timeliness of Psychiatric Liaison teams supporting patients in EDs who are having a mental health crisis.

Commissioners and providers were able to quickly identify care variations and support the process of planning and delivering improvements to services.

Feedback

The report enables monitoring of attendances at ED, reasons and response times by categories of need and by hospital site, which in turn supports us in both monitoring the impact of what we are doing and identifying trends in order to support future planning. Philippa Coleman | Head of Mental Health Commissioning

Recognising the challenge and harnessing the potential of the long-term workforce plan

Last week saw the launch of the much-awaited Long-Term Workforce Plan for the NHS. It is evident that the plan has been met with a mixture of relief and anticipation within the sector which is unsurprising given how critical the workforce and people agenda is currently. Our collective challenge now lies in translating its ambitious objectives into tangible and sustainable change – considering the already stretched resources, and the ever-evolving role of systems in the landscape, this is neither an easy ask nor a quick fix!

An essential determinant of the plan’s success lies in our ability to effectively incorporate enabling principles and practices around the train, retain, and reform narrative. This requires a shift in thinking and working practices, as well as fostering true collaboration. It will not be enough to simply do more or work smarter; substantial change is needed to achieve the level of transformation and growth outlined in the plan.

Systems will play a pivotal role as enablers through the delivery of the 10 outcomes-based functions of ‘one workforce’. Activities such as delivering integrated workforce planning, transforming recruitment and retention processes, utilising digital advancements to streamline operations, and redefining the experience of working in a compassionate and inclusive NHS, will serve as fundamental foundations from which the Long-Term Workforce Plan can be effectively implemented.

While sceptics may argue that these principles are not new, I do see a renewed sense of optimism with the Long-Term Workforce Plan providing the validation, direction, and, to some degree, the support necessary to initiate the required changes. It has also reinforced the narrative that true collaboration and the involvement of multiple stakeholders is essential, as highlighted by the promise to co-design the plan’s implementation.

In the coming weeks, MLCSU will release further commentary and support focusing on the three pillars of the plan: Train, Retain, and Reform. This mini-series will provide more detailed insights from our team of experts and set out how we can collaborate with organisations to navigate the challenges and opportunities presented.

Contact us to discuss how MLCSU can help you.