A patient in Staffordshire required a continuing healthcare (CHC) placement in a care home. Her daughter was undergoing chemotherapy and needed her mother to be somewhere easily accessible by public transport so that she could visit her.
Action
We used our dynamic purchasing system, ‘adam’, to source a care home placement. The best value provider it came up with was difficult to get to using public transport. Our CHC placement team were able to use this to negotiate with the family’s preferred care home to get an offer that matched the best value one.
Impact
The best outcome was achieved, both for the family and for Stoke-on-Trent Clinical Commissioning Group. The cost was negotiated down by £105 a week.