Ensuring safety of residents during a nursing home crisis

A nursing home in Southport was closing down following a high profile criminal investigation. Conviction of the owner left the residents in a very vulnerable position; for many it had been their home for a long time. They all had to leave as a matter of urgency. Most of the home’s registered general nurses (RGNs) had left at this stage and several residents were still there awaiting new placements. There was a period when no nursing home RGNs were available for duty.

Action

Our Merseyside CHC team worked with Southport and Formby CCG’s chief nurse in supporting residents of the nursing home and their families during this difficult time. While suitable nursing home placements were found, our nursing staff went in to the home to perform and oversee nursing duties in order to keep all of the remaining vulnerable residents safe, as agreed with the CCG. Our staff ensured the remaining patients had their dressings applied and ensured medication was given out. They often willingly stayed beyond their normal work hours to maintain residents’ safety and to ensure continuity until their placement was sourced. They assisted in the transfer to other nursing homes to reduce the trauma and impact on the residents.

Impact

Our team ensured the residents’ care was not compromised and helped all to find alternative suitable accommodation.